Legal Notice

Clay & Mug operates as a small, independent online retail store based in Donna, Texas. This Legal Notice provides essential information regarding our identity, intellectual property, and the terms governing your use of our website.

1. Who We Are

  • Store Name: Clay & Mug

  • Physical Address: 301 Silver Ave Apt 34, Donna, TX 78537, United States

  • Email Contact: customer@clayandmug.com

  • Operating Hours: Monday - Friday (10 AM - 5 PM) Central Standard Time (CST)

  • Founder & Lead Curator: Delgado Ruben Luna

2. Intellectual Property Rights

All content published on this website including but not limited to the "Apt 34" brand story, product photography, logos, and detailed descriptions of our Ceramic, Porcelain, and Glass collections is the exclusive property of Clay & Mug.

  • We take great pride in our original storytelling and branding.

  • Any unauthorized reproduction, distribution, or use of our creative materials without prior written consent is strictly prohibited.

3. Material Accuracy & Descriptions

We are committed to "Material Truth". We describe our mugs exactly as they are stoneware, terracotta, or borosilicate glass without exaggeration to ensure you know exactly what you are holding.

  • While we strive for absolute accuracy, please note that because many of our items are made from natural clay and fired in kilns, slight variations in texture and hue may occur.

  • These are not defects but the unique fingerprints of the materials we love.

4. Liability Disclaimer

Clay & Mug provides high-quality vessels intended for daily use. However, we cannot be held liable for:

  • Damages resulting from improper handling or misuse of fragile items after delivery.

  • Any direct or indirect incidents occurring after the 48-hour inspection window following delivery.

5. Secure Transactions

To protect our customers, all financial transactions are processed through PayPal. Clay & Mug does not store or have access to your full credit card or bank account details. Your data safety is handled by world-class encryption at the point of sale.

6. Governing Law

Any legal disputes or claims related to Clay & Mug shall be governed by and interpreted under the laws of the State of Texas, United States, without regard to conflict of law principles.

7. Changes to This Notice

We reserve the right to update this Legal Notice as our small business grows from an apartment dream into a dedicated studio. Any updates will be posted here with the current revision date.

Effective Date: May 14, 2026

Questions about the Legal Notice should be sent to us at customer@clayandmug.com.

Clay & Mug

Phone: +1 (715) 560-9239

Email: customer@clayandmug.com

Address: 301 Silver Ave Apt 34, Donna, TX 78537, United States

Studio Hours: Monday - Friday (10 AM - 5 PM) CST.

Response Time: We personally read every email and typically get back to you within 24 hours during our working days.