Legal Notice

Clay & Mug operates as a small, independent online retail store based in Donna, Texas. This Legal Notice provides essential information regarding our identity, intellectual property, and the terms governing your use of our website.

1. Who We Are

Store Name: Clay & Mug
Physical Address: 301 Silver Ave Apt 34, Donna, TX 78537, United States
Email Contact: customer@clayandmug.com
Phone: +1 (715) 560-9239
Operating Hours: Monday – Friday, 10:00 AM – 5:00 PM CST
Founder & Lead Curator: Delgado Ruben Luna

2. Intellectual Property Rights

All content published on this website, including but not limited to the "Apt 34" brand story, product photography, logos, and detailed descriptions of our Ceramic, Porcelain, and Glass collections, is the exclusive property of Clay & Mug. Any unauthorized reproduction, distribution, or use of our creative materials without prior written consent is strictly prohibited.

3. Material Accuracy & Descriptions

We are committed to "Material Truth." We describe our products exactly as they are stoneware, terracotta, or borosilicate glass without exaggeration. Because our items are made from natural clay and kiln-fired, slight variations in texture and hue may occur. These are not defects, but the unique character of the materials we use.

4. Liability Disclaimer

Clay & Mug provides high-quality vessels intended for daily use. However, we cannot be held liable for:

Damages resulting from improper handling or misuse of fragile items after delivery.
Any direct or indirect incidents occurring after the 48-hour inspection window following delivery.

5. Secure Transactions

To protect our customers, all financial transactions are processed securely through PayPal. Clay & Mug does not store or have access to your full credit card or bank account details. Your data safety is handled by industry-standard encryption at the point of sale.

6. Governing Law

Any legal disputes or claims related to Clay & Mug shall be governed by and interpreted under the laws of the State of Texas, United States, without regard to conflict of law principles.