Payment Information

We want your buying experience at CLAY & MUG to be as smooth as the glaze on our porcelain mugs. We may be a small, local business, but we take your safety very seriously. PayPal is our main payment gateway since it offers the best protection for your personal and financial information.

1. PayPal is a safe way to pay.
PayPal is the only way we process payments at our store. You can pay with:

  • If you already have a PayPal account, here is your balance.
  • You can pay using a credit or debit card, such as Visa, MasterCard, American Express, or Discover. You don't need a PayPal account to check out as a guest.

2. What is PayPal?
Your private financial information never actually gets to our modest "studio" at Apt 34 when you use PayPal.

  • Data Protection: PayPal's top-notch technology encrypts and protects your card and bank information.
  • PayPal's Purchase Protection covers you as a buyer, so you can relax from the time you click "Buy" until the mug is in your hands.

3. How It Works When You Check Out

  1. Choose "PayPal" as your payment method when you're ready to finish your order.
  2. You will be sent to the safe PayPal website to finish the transaction.
  3. You will automatically go back to CLAY & MUG as the payment is verified. We will then start getting your order ready on our kitchen table.

4. No Extra Fees
The price you see when you check out is the price you will pay. Using PayPal doesn't cost us anything extra, like "handling fees." Before you finalize your payment, you will be able to see any taxes or shipping expenses.

5. Our Promise to Keep Your Information Safe
We only get the information we need to ship your order at CLAY & MUG. This includes your name, mailing address, and email address. We promise never to sell your information or use it for anything other than getting your favorite mug to you safely.

6. Any questions?
Please don't hesitate to contact us at customer@clayandmug.com if you experience any problems during checkout. We are in Donna, Texas, and we are ready to help you through the process.