Payment Information

Shopping for your favorite mug should be as relaxing as a morning coffee. At CLAY & MUG, we’ve made sure our checkout is simple, fast, and most importantly safe for everyone. Since we run everything from our home studio, we use the world's most trusted payment systems so you can shop with peace of mind.

How You Can Pay

We accept all the major methods you’re already used to. Just pick what’s easiest for you at checkout:

  • Cards: We take Visa, MasterCard, American Express, Discover, and UnionPay.
  • One-Tap Payments: Use Apple Pay, Google Pay, or Shop Pay if you're on the go.
  • PayPal: You can log in to your account or simply use their guest checkout with your debit/credit card.

Your Security is Our Big Deal

We don't play around with your data. In fact, we never even see your card numbers.

  • High-Level Encryption: Every payment is handled through SSL-secured pathways. This means your bank details are scrambled and unreadable to anyone else.
  • Third-Party Processing: We use professional gateways like PayPal and Shopify Payments. They do the heavy lifting of keeping your financial info locked away, so we can focus on packing your mugs.

The Checkout Flow

  1. Select: Hit the checkout button when your cart is ready.
  2. Choose: Pick your payment method from the list.
  3. Confirm: You’ll be briefly sent to a secure portal (like PayPal) or prompted to verify your digital wallet.
  4. Done: Once it’s confirmed, you’ll land back on our site. We’ll get a notification and start prepping your order right here on our kitchen table in Donna, Texas.

Fair and Square Pricing

What you see is what you pay. We don’t add hidden "convenience fees" for using specific cards or PayPal. Any shipping or tax will be shown clearly before you finalize anything.

Privacy Promise

We only ask for what we need: your name and address to ship the mug and your email to send the tracking info. We will never sell your info or spam you.

Something Not Working?

If the checkout page gives you any trouble, don't sweat it. Just send us an email at customer@clayandmug.com. We’re a small team, and we usually reply within 24 hours to get things sorted for you.