High Gloss & Straight-Walled Silhouette Modern Ribbed Ceramic Mug

$39.00

$39.00 $0.00

Sculpted Simplicity for Your Daily Ritual

Introducing the Clay & Mug Modern Ribbed Ceramic Mug, a piece designed for the consumer who appreciates clean lines and tactile detail. This is the mug that feels as good as it looks a fusion of contemporary design and comforting practicality.

This mug is crafted from 100% durable, high-fired stoneware ceramic, giving it a substantial, high-quality weight and excellent temperature retention. The striking feature is the finely ribbed texture covering the exterior, which gives the mug a sophisticated, sculpted appearance and a satisfying, secure grip. Finished with a high-gloss glaze, the surface is smooth, reflecting light beautifully and ensuring easy cleanup. Its straight-walled, tall silhouette offers a generous capacity, making it perfect for large lattes, robust coffees, or a comforting mug of herbal tea.

Designed for Modern Living and Comfort

Tactile Texture: The delicate vertical ribbing (fluted texture) elevates the simple form, adding a layer of visual and tactile interest that is both modern and timeless.
High-Gloss Finish: The smooth, high-gloss ceramic glaze enhances the color depth, offers excellent stain resistance, and contributes to the mug's sleek aesthetic.
Generous Capacity: The tall, straight silhouette provides a roomy interior, ideal for those who prefer an extra-large serving of their favorite beverage.
Durable & Safe: Built from high-fired ceramic, this mug is crafted to withstand daily use, maintaining both its finish and temperature beautifully.

Detailed Component & Material Breakdown (Sold Individually)

Item Type: Coffee/Tea Mug (Sold per piece).
Mug Body Material: 100% High-Fired Stoneware Ceramic.
Finish/Glaze: High-Gloss Smooth Ceramic Glaze.
Texture: Fine vertical ribbing (fluted/ribbed texture) on the exterior.
Total Capacity: 400 ml
Approximate Dimensions:
- Height: 11 cm (4.3 in).
- Diameter: 8.5 cm (3.3 in).
Color: Pink

Care, Safety, and Quality

Microwave Safe: Yes.
Dishwasher Safe: Yes (built for convenience).
Food Safety: 100% Food-Safe and Non-Toxic Glazes.
Note: The ceramic material offers superior heat retention, keeping your morning beverage warm from the first sip to the last.

Shipping Policy

At Clay & Mug, we take pride in ensuring your order reaches you safely. We operate as a small, independent business based in Donna, Texas, and we are committed to providing transparent shipping information.

1. Processing Time (Handling)

Before your order ships, it undergoes a careful inspection and packing process.

Processing Schedule: Monday – Friday, 10:00 AM – 5:00 PM CST.
Handling Time: All orders are processed and prepared for shipment within 1–3 business days.

Note: Orders placed after 5:00 PM CST on Friday, or during weekends/public holidays, will begin processing on the following business day.

2. Shipping Rates & Delivery Times (Domestic U.S. Only)

We currently ship exclusively within the United States. All delivery times below are estimated in business days.

Shipping Method	Handling Time	Transit Time	Total Delivery Time	Cost
Standard Shipping	1-3 Business Days	3-7 Business Days	4-10 Business Days	$6.95 (Free for orders $75+)
Expedited Shipping	1-3 Business Days	1-3 Business Days	2-6 Business Days	$14.95 Flat Rate

Carrier Information: We primarily utilize UPS and USPS for our deliveries.
Important: Delivery times are estimates provided by the carrier and commence once the package is scanned by the carrier, not from the date the order is placed.

3. Tracking Your Order

Once your package leaves our studio in Donna, Texas, you will receive a shipping confirmation email containing a tracking number. You can use this number to monitor the status of your delivery in real-time.

4. Missing or Damaged Items

We pack every item with protective materials to ensure it reaches you safely.

Damaged Deliveries: If your item arrives damaged, please take a clear photo of both the damaged product and the shipping packaging. Email these photos to customer@clayandmug.com within 48 hours of delivery. We will arrange a replacement or a full refund promptly.
Lost Packages: If your tracking status indicates "Delivered" but you have not received the package, please allow 24 hours for carrier adjustments. If the package remains missing after 24 hours, please contact us at customer@clayandmug.com for assistance.

5. Order Inquiries

We are a small team and we personally handle every order and inquiry.

Contact Email: customer@clayandmug.com
Response Time: We typically respond to all customer inquiries within 24 business hours.
Address: 301 Silver Ave Apt 34, Donna, TX 78537, United States
Phone: +1 (715) 560-9239
Studio Hours: Monday – Friday, 10:00 AM – 5:00 PM CST

Returns & Breakage

At Clay & Mug, we take pride in the safety of our packaging. However, we understand that items can occasionally be damaged during transit. We are committed to resolving any issues with fairness and speed.

1. The "Arrived Broken" Guarantee

If your order arrives damaged, we will resolve the issue immediately.

What to do: Take a clear photo of the broken item and the shipping packaging.
Timeframe: Please notify us via email at customer@clayandmug.com within 48 hours of delivery.
Our Resolution: We will provide a free replacement immediately. If the item is out of stock, we will issue a full refund. You do not need to ship broken glass back to us.

2. 30-Day Returns (Change of Mind)

If you are not satisfied with your purchase, you may return the item within 30 days of the delivery date.

Condition: Items must be unused, in their original packaging, and in the same condition as received.
Process: Contact us at customer@clayandmug.com to initiate your request and receive return instructions.
Return Shipping Costs: As a small, independent business, we do not cover return shipping costs for "change of mind" returns. Customers are responsible for the return postage.

3. Non-Returnable Items

The following items are ineligible for return:

Items showing signs of use (e.g., stains or wear).
Items damaged after being in your possession for more than 48 hours.
Gift cards.

4. Refunds

Once your return is received and inspected at our studio in Donna, Texas, we will notify you of the approval or rejection of your refund via email.

Timeline: If approved, your refund will be processed and automatically applied to your original method of payment within 5–7 business days.

5. Need Assistance?

We are a human-run team, not a corporate machine. If you encounter an issue that falls outside of these specific rules, please reach out to us at customer@clayandmug.com. We are committed to making things right for our customers.

Clay & Mug

Address: 301 Silver Ave Apt 34, Donna, TX 78537, United States
Phone: +1 (715) 560-9239
Email: customer@clayandmug.com
Studio Hours: Monday – Friday, 10:00 AM – 5:00 PM CST
Response Time: We personally read every email and typically respond within 24 business hours.