Rustic Brick Texture with Gloss Black Drip Glaze Terracotta Mug
Embrace the Earthy Tradition
The Clay & Mug the handcrafted terracotta mug is a beautiful nod to traditional earthenware, bringing an authentic, rustic charm to your coffee or chai break. More than just a vessel, this mug offers an organic experience, perfectly blending ancient craftsmanship with a bold, contemporary glaze.
Crafted from 100% natural baked terracotta, the body features a striking brick-textured pattern in its natural reddish-brown color. The top edge and handle are finished with a dramatic, gloss black ceramic glaze that mimics a rich, dripping effect, creating a captivating visual contrast with the earthy base. It is artisan-made, ensuring each piece is truly unique.
The Details that Define Quality
- Authentic Terracotta: Made from 100% natural baked terracotta clay, providing a unique look and feel.
- Artisan Design: Features an eye-catching brick-style texture molded into the body.
- Contrasting Finish: The upper section and comfortable handle are coated in a black ceramic glaze, creating a bold, two-tone look.
- Organic & Lightweight: These mugs are handcrafted, ceramic coated, and contain no artificial colors, offering a lightweight and organic serving experience.
Detailed Component & Material Breakdown (Sold Individually)
- Item Type: Coffee/Tea Mug (Sold per piece).
- Mug Body Material: 100% Terracotta (Natural Baked Clay).
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Glaze/Finish:
- Body: Natural baked terracotta color (unglazed, textured).
- Rim & Handle: Black Ceramic Glaze.
- Total Capacity (Volume): 200 Milliliters.
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Approximate Dimensions:
- Height: 3.74 in
- Width/Diameter (excluding handle): 3.15 in
- Width (Mug Diameter to Handle Edge): 5.5 in
- Depth: 3 inches
- Approximate Weight: 0.85 Pounds
Care, Safety, and Quality
- Reusability: Reusable.
- Food Safety: 100% Food-Safe.
- Cleaning Note: Given the natural terracotta material, hand washing with mild soap is generally recommended to preserve the finish, though it does feature a ceramic glaze finish type.
Shipping Policy
Shipping Policy
At Clay & Mug, we take pride in ensuring your order reaches you safely. We operate as a small, independent business based in Donna, Texas, and we are committed to providing transparent shipping information.
1. Processing Time (Handling)
Before your order ships, it undergoes a careful inspection and packing process.
- Processing Schedule: Monday – Friday, 10:00 AM – 5:00 PM CST.
- Handling Time: All orders are processed and prepared for shipment within 1–3 business days.
Note: Orders placed after 5:00 PM CST on Friday, or during weekends/public holidays, will begin processing on the following business day.
2. Shipping Rates & Delivery Times (Domestic U.S. Only)
We currently ship exclusively within the United States. All delivery times below are estimated in business days.
| Shipping Method | Handling Time | Transit Time | Total Delivery Time | Cost |
| Standard Shipping | 1-3 Business Days | 3-7 Business Days | 4-10 Business Days | $6.95 (Free for orders $75+) |
| Expedited Shipping | 1-3 Business Days | 1-3 Business Days | 2-6 Business Days | $14.95 Flat Rate |
- Carrier Information: We primarily utilize UPS and USPS for our deliveries.
- Important: Delivery times are estimates provided by the carrier and commence once the package is scanned by the carrier, not from the date the order is placed.
3. Tracking Your Order
Once your package leaves our studio in Donna, Texas, you will receive a shipping confirmation email containing a tracking number. You can use this number to monitor the status of your delivery in real-time.
4. Missing or Damaged Items
We pack every item with protective materials to ensure it reaches you safely.
- Damaged Deliveries: If your item arrives damaged, please take a clear photo of both the damaged product and the shipping packaging. Email these photos to customer@clayandmug.com within 48 hours of delivery. We will arrange a replacement or a full refund promptly.
- Lost Packages: If your tracking status indicates "Delivered" but you have not received the package, please allow 24 hours for carrier adjustments. If the package remains missing after 24 hours, please contact us at customer@clayandmug.com for assistance.
5. Order Inquiries
We are a small team and we personally handle every order and inquiry.
- Contact Email: customer@clayandmug.com
- Response Time: We typically respond to all customer inquiries within 24 business hours.
- Address: 301 Silver Ave Apt 34, Donna, TX 78537, United States
- Phone: +1 (715) 560-9239
- Studio Hours: Monday – Friday, 10:00 AM – 5:00 PM CST
Returns & Breakage
Returns & Breakage
At Clay & Mug, we take pride in the safety of our packaging. However, we understand that items can occasionally be damaged during transit. We are committed to resolving any issues with fairness and speed.
1. The "Arrived Broken" Guarantee
If your order arrives damaged, we will resolve the issue immediately.
- What to do: Take a clear photo of the broken item and the shipping packaging.
- Timeframe: Please notify us via email at customer@clayandmug.com within 48 hours of delivery.
- Our Resolution: We will provide a free replacement immediately. If the item is out of stock, we will issue a full refund. You do not need to ship broken glass back to us.
2. 30-Day Returns (Change of Mind)
If you are not satisfied with your purchase, you may return the item within 30 days of the delivery date.
- Condition: Items must be unused, in their original packaging, and in the same condition as received.
- Process: Contact us at customer@clayandmug.com to initiate your request and receive return instructions.
- Return Shipping Costs: As a small, independent business, we do not cover return shipping costs for "change of mind" returns. Customers are responsible for the return postage.
3. Non-Returnable Items
The following items are ineligible for return:
- Items showing signs of use (e.g., stains or wear).
- Items damaged after being in your possession for more than 48 hours.
- Gift cards.
4. Refunds
Once your return is received and inspected at our studio in Donna, Texas, we will notify you of the approval or rejection of your refund via email.
Timeline: If approved, your refund will be processed and automatically applied to your original method of payment within 5–7 business days.
5. Need Assistance?
We are a human-run team, not a corporate machine. If you encounter an issue that falls outside of these specific rules, please reach out to us at customer@clayandmug.com. We are committed to making things right for our customers.
Clay & Mug
- Address: 301 Silver Ave Apt 34, Donna, TX 78537, United States
- Phone: +1 (715) 560-9239
- Email: customer@clayandmug.com
- Studio Hours: Monday – Friday, 10:00 AM – 5:00 PM CST
- Response Time: We personally read every email and typically respond within 24 business hours.