Overview
Welcome to Clay & Mug! The terms "we," "us," and "our" refer to Clay & Mug. We operate this store and website to provide you with a curated shopping experience (the "Services"). Clay & Mug is powered by Shopify, which enables us to provide these Services. By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy.
SECTION 1: Access and Account
By agreeing to these Terms, you represent that you are at least the age of majority in your jurisdiction. You are responsible for maintaining the security of your account credentials and for all activity occurring under your account. You may not transfer or sell your account to any other person.
SECTION 2: Our Products
Product colors and appearances may differ slightly based on your device settings. We do not warrant that product quality will meet every subjective expectation. We reserve the right to modify or discontinue any product at any time without notice.
SECTION 3: Orders
When you place an order, you are making an offer to purchase. Clay & Mug reserves the right to accept or decline orders at our discretion. Once your order is confirmed and payment is processed, it is subject to our Refund Policy. You represent that your purchases are for personal or household use, not for commercial resale or export.
SECTION 4: Prices and Billing
- Pricing: Prices are subject to change without notice. The price in effect at the time of order placement applies.
- Taxes & Fees: Posted prices do not include taxes, shipping, or customs charges unless expressly stated.
- Accuracy: You agree to provide current, complete, and accurate purchase and account information.
SECTION 5: Shipping and Delivery
Delivery times are estimates and are not guaranteed. We are not liable for carrier or customs delays. Once products are transferred to the carrier, the title and risk of loss pass to you.
SECTION 6: Intellectual Property
All content, including logos, branding, and photography, is the exclusive property of Clay & Mug. You may use the Services for personal, non-commercial use only. Unauthorized reproduction is strictly prohibited.
SECTION 7: Third-Party Tools & Links
We may provide access to third-party tools or links. These are provided "as is" and "as available." Your use of these tools is at your own risk. We are not liable for any damages related to third-party services.
SECTION 8: Privacy Policy
Your use of the Services is subject to our [Privacy Policy] and Shopify’s Privacy Policy. By using the Services, you acknowledge that you have read and understood how your personal data is collected and processed.
SECTION 9: Feedback
Any ideas, suggestions, or reviews ("Feedback") submitted to us become our property. You grant us a royalty-free, perpetual license to use, reproduce, and publish this Feedback for any purpose.
SECTION 10: Errors and Inaccuracies
We reserve the right to correct typographical errors, inaccuracies, or omissions regarding product descriptions, pricing, or availability at any time without prior notice.
SECTION 11: Prohibited Uses
You may use the Services for lawful purposes only. Prohibited conduct includes, but is not limited to: unlawful activity, infringing intellectual property, harassing employees, transmitting malicious code (viruses), or using automated data extraction tools (scrapers/AI agents).
SECTION 12: Disclaimer of Warranties; Limitation of Liability
The Services and products are provided "as is" without warranties of any kind. To the fullest extent permitted by law, Clay & Mug shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Services or products.
SECTION 13: Indemnification
You agree to indemnify and hold harmless Clay & Mug and its affiliates from any claims or damages (including attorney fees) arising from your breach of these Terms or your violation of any law.
SECTION 14: Governing Law
These Terms shall be governed by the laws of the jurisdiction where Clay & Mug is headquartered. You consent to the exclusive venue and jurisdiction of those courts.
SECTION 15: Changes to Terms
We reserve the right to update these Terms at any time. Your continued use of the Services following the posting of changes constitutes acceptance of those changes.
Contact Information
Questions about the Terms of Service should be sent to us at customer@clayandmug.com.
- Clay & Mug
- Address: 301 Silver Ave Apt 34, Donna, TX 78537, United States
- Phone: +1 (715) 560-9239
- Email: customer@clayandmug.com
- Studio Hours: Monday – Friday, 10:00 AM – 5:00 PM CST
- Response Time: We personally read every email and typically respond within 24 business hours.