Sage Design Antique Contrast Rustic Brown Rim Porcelain Mug
The Everyday Essential, Elevated
Meet your new favorite mug. The Sage Speckle Design Porcelain Mug is where classic, enduring quality meets relaxed, modern style. This piece offers a serene, yet grounding presence for your coffee or tea ritual, designed to be used and cherished daily.
Crafted from the highest quality porcelain and fired at high temperatures for superior durability, this mug provides a refined, lightweight feel without sacrificing strength. The body features a soothing, muted sage green color with delicate, scattered speckles that add authentic character. The defining artistic detail is the Rustic Brown Rim, a hand-applied antique contrast finish that elegantly frames the drink, giving the mug an instantly warm, heirloom quality.
Designed for Comfort and Lasting Quality
- Premium Material: Made from 100% porcelain, providing a sophisticated silhouette that stands up to the fiercest coffee & tea addictions.
- Artisan Finish: Features a unique speckled design in a muted sage color, perfectly fit for all homes.
- Contrast Detail: The Rustic Brown Rim is a colored design with a distinctive contrast antique finish, adding a touch of timeless, natural elegance.
- Ergonomics: Designed with a sleek body and a durable handle for a comfortable grip.
Detailed Component & Material Breakdown (Sold Individually)
- Item Type: Coffee/Tea Mug (Sold per piece).
- Mug Body Material: 100% Porcelain (Highest Quality Porcelain).
- Finish/Glaze: Colored design with a contrasting antique finish rim. Glazed smooth finish on the body with natural speckles.
- Color: Sage green body with rustic brown rim.
- Capacity: 355 ml
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Approximate Dimensions:
- Height: 11 cm
- Width: 4 cm
- Depth: 10 cm
Care, Safety, and Quality
- Durability: High-fired for superior durability.
- Safety: Porcelain is non-toxic and food-safe.
- Care: Refer to local guidelines, but porcelain is generally safe for everyday dishwasher and microwave use.
This is an everyday essential made elegant: a mug built to last and to be loved.
Shipping Policy
Shipping Policy
At Clay & Mug, we take pride in ensuring your order reaches you safely. We operate as a small, independent business based in Donna, Texas, and we are committed to providing transparent shipping information.
1. Processing Time (Handling)
Before your order ships, it undergoes a careful inspection and packing process.
- Processing Schedule: Monday – Friday, 10:00 AM – 5:00 PM CST.
- Handling Time: All orders are processed and prepared for shipment within 1–3 business days.
Note: Orders placed after 5:00 PM CST on Friday, or during weekends/public holidays, will begin processing on the following business day.
2. Shipping Rates & Delivery Times (Domestic U.S. Only)
We currently ship exclusively within the United States. All delivery times below are estimated in business days.
| Shipping Method | Handling Time | Transit Time | Total Delivery Time | Cost |
| Standard Shipping | 1-3 Business Days | 3-7 Business Days | 4-10 Business Days | $6.95 (Free for orders $75+) |
| Expedited Shipping | 1-3 Business Days | 1-3 Business Days | 2-6 Business Days | $14.95 Flat Rate |
- Carrier Information: We primarily utilize UPS and USPS for our deliveries.
- Important: Delivery times are estimates provided by the carrier and commence once the package is scanned by the carrier, not from the date the order is placed.
3. Tracking Your Order
Once your package leaves our studio in Donna, Texas, you will receive a shipping confirmation email containing a tracking number. You can use this number to monitor the status of your delivery in real-time.
4. Missing or Damaged Items
We pack every item with protective materials to ensure it reaches you safely.
- Damaged Deliveries: If your item arrives damaged, please take a clear photo of both the damaged product and the shipping packaging. Email these photos to customer@clayandmug.com within 48 hours of delivery. We will arrange a replacement or a full refund promptly.
- Lost Packages: If your tracking status indicates "Delivered" but you have not received the package, please allow 24 hours for carrier adjustments. If the package remains missing after 24 hours, please contact us at customer@clayandmug.com for assistance.
5. Order Inquiries
We are a small team and we personally handle every order and inquiry.
- Contact Email: customer@clayandmug.com
- Response Time: We typically respond to all customer inquiries within 24 business hours.
- Address: 301 Silver Ave Apt 34, Donna, TX 78537, United States
- Phone: +1 (715) 560-9239
- Studio Hours: Monday – Friday, 10:00 AM – 5:00 PM CST
Returns & Breakage
Returns & Breakage
At Clay & Mug, we take pride in the safety of our packaging. However, we understand that items can occasionally be damaged during transit. We are committed to resolving any issues with fairness and speed.
1. The "Arrived Broken" Guarantee
If your order arrives damaged, we will resolve the issue immediately.
- What to do: Take a clear photo of the broken item and the shipping packaging.
- Timeframe: Please notify us via email at customer@clayandmug.com within 48 hours of delivery.
- Our Resolution: We will provide a free replacement immediately. If the item is out of stock, we will issue a full refund. You do not need to ship broken glass back to us.
2. 30-Day Returns (Change of Mind)
If you are not satisfied with your purchase, you may return the item within 30 days of the delivery date.
- Condition: Items must be unused, in their original packaging, and in the same condition as received.
- Process: Contact us at customer@clayandmug.com to initiate your request and receive return instructions.
- Return Shipping Costs: As a small, independent business, we do not cover return shipping costs for "change of mind" returns. Customers are responsible for the return postage.
3. Non-Returnable Items
The following items are ineligible for return:
- Items showing signs of use (e.g., stains or wear).
- Items damaged after being in your possession for more than 48 hours.
- Gift cards.
4. Refunds
Once your return is received and inspected at our studio in Donna, Texas, we will notify you of the approval or rejection of your refund via email.
Timeline: If approved, your refund will be processed and automatically applied to your original method of payment within 5–7 business days.
5. Need Assistance?
We are a human-run team, not a corporate machine. If you encounter an issue that falls outside of these specific rules, please reach out to us at customer@clayandmug.com. We are committed to making things right for our customers.
Clay & Mug
- Address: 301 Silver Ave Apt 34, Donna, TX 78537, United States
- Phone: +1 (715) 560-9239
- Email: customer@clayandmug.com
- Studio Hours: Monday – Friday, 10:00 AM – 5:00 PM CST
- Response Time: We personally read every email and typically respond within 24 business hours.