Tapered Shape Rustic Brown Rim & Tapered Sage Body Ceramic Mug
The Perfect Balance of Rustic Charm and Everyday Function
Meet your next favorite mug. The Clay & Mug Artisan Speckled Mug is designed to bring a touch of earthy calm and quiet sophistication to your daily coffee or tea ritual. It's the kind of piece you reach for automatically comforting in the hand and beautiful on the table.
This mug is crafted from durable, high-fired ceramic (stoneware), giving it a substantial, reassuring weight and excellent heat retention. The body features a soothing light sage green or mint hue, subtly elevated by a scattered speckled finish that gives it an organic, nature-inspired feel. The defining detail is the Rustic Brown Rim, a hand-applied contrast finish that mimics the look of raw clay or antique patina, framing your drink elegantly and reinforcing the artisanal look.
Designed for Comfort and Enduring Quality
- Tapered Comfort: The mug has a slightly tapered body, which is not only sleek but also functional, helping to keep your beverage warmer for longer.
- Artisan Finish: The speckled glaze and hand-finished rustic brown rim ensure that no two mugs are exactly alike, giving each piece its own unique character.
- Ergonomic Handle: Features a smooth, generous handle that promises a comfortable and secure grip for cozy moments.
- Built to Last: High-fired for superior durability, this mug is perfectly suitable for daily use and is designed to be a long-lasting addition to your collection.
Detailed Component & Material Breakdown (Sold Individually)
- Item Type: Coffee/Tea Mug (Sold per piece).
- Mug Body Material: 100% High-Fired Ceramic (Stoneware Clay).
- Finish/Glaze: Speckled Glaze in Light Sage Green/Mint with a Contrasting Rustic Brown Rim Finish.
- Total Capacity (Volume): 355 ml
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Approximate Dimensions:
- Height: 10.5 cm
- Diameter (Rim): 8.5 cm
- Diameter (Base): 6 cm
Care, Safety, and Quality
- Microwave Safe: Yes.
- Dishwasher Safe: Yes (durable enough for daily cleaning).
- Food Safety: 100% Food-Safe and Non-Toxic Glazes.
- Note: The reactive nature of the glaze on the rim may result in subtle variations in color and texture, which is part of the charm of handcrafted items.
Shipping Policy
Shipping Policy
At Clay & Mug, we take pride in ensuring your order reaches you safely. We operate as a small, independent business based in Donna, Texas, and we are committed to providing transparent shipping information.
1. Processing Time (Handling)
Before your order ships, it undergoes a careful inspection and packing process.
- Processing Schedule: Monday – Friday, 10:00 AM – 5:00 PM CST.
- Handling Time: All orders are processed and prepared for shipment within 1–3 business days.
Note: Orders placed after 5:00 PM CST on Friday, or during weekends/public holidays, will begin processing on the following business day.
2. Shipping Rates & Delivery Times (Domestic U.S. Only)
We currently ship exclusively within the United States. All delivery times below are estimated in business days.
| Shipping Method | Handling Time | Transit Time | Total Delivery Time | Cost |
| Standard Shipping | 1-3 Business Days | 3-7 Business Days | 4-10 Business Days | $6.95 (Free for orders $75+) |
| Expedited Shipping | 1-3 Business Days | 1-3 Business Days | 2-6 Business Days | $14.95 Flat Rate |
- Carrier Information: We primarily utilize UPS and USPS for our deliveries.
- Important: Delivery times are estimates provided by the carrier and commence once the package is scanned by the carrier, not from the date the order is placed.
3. Tracking Your Order
Once your package leaves our studio in Donna, Texas, you will receive a shipping confirmation email containing a tracking number. You can use this number to monitor the status of your delivery in real-time.
4. Missing or Damaged Items
We pack every item with protective materials to ensure it reaches you safely.
- Damaged Deliveries: If your item arrives damaged, please take a clear photo of both the damaged product and the shipping packaging. Email these photos to customer@clayandmug.com within 48 hours of delivery. We will arrange a replacement or a full refund promptly.
- Lost Packages: If your tracking status indicates "Delivered" but you have not received the package, please allow 24 hours for carrier adjustments. If the package remains missing after 24 hours, please contact us at customer@clayandmug.com for assistance.
5. Order Inquiries
We are a small team and we personally handle every order and inquiry.
- Contact Email: customer@clayandmug.com
- Response Time: We typically respond to all customer inquiries within 24 business hours.
- Address: 301 Silver Ave Apt 34, Donna, TX 78537, United States
- Phone: +1 (715) 560-9239
- Studio Hours: Monday – Friday, 10:00 AM – 5:00 PM CST
Returns & Breakage
Returns & Breakage
At Clay & Mug, we take pride in the safety of our packaging. However, we understand that items can occasionally be damaged during transit. We are committed to resolving any issues with fairness and speed.
1. The "Arrived Broken" Guarantee
If your order arrives damaged, we will resolve the issue immediately.
- What to do: Take a clear photo of the broken item and the shipping packaging.
- Timeframe: Please notify us via email at customer@clayandmug.com within 48 hours of delivery.
- Our Resolution: We will provide a free replacement immediately. If the item is out of stock, we will issue a full refund. You do not need to ship broken glass back to us.
2. 30-Day Returns (Change of Mind)
If you are not satisfied with your purchase, you may return the item within 30 days of the delivery date.
- Condition: Items must be unused, in their original packaging, and in the same condition as received.
- Process: Contact us at customer@clayandmug.com to initiate your request and receive return instructions.
- Return Shipping Costs: As a small, independent business, we do not cover return shipping costs for "change of mind" returns. Customers are responsible for the return postage.
3. Non-Returnable Items
The following items are ineligible for return:
- Items showing signs of use (e.g., stains or wear).
- Items damaged after being in your possession for more than 48 hours.
- Gift cards.
4. Refunds
Once your return is received and inspected at our studio in Donna, Texas, we will notify you of the approval or rejection of your refund via email.
Timeline: If approved, your refund will be processed and automatically applied to your original method of payment within 5–7 business days.
5. Need Assistance?
We are a human-run team, not a corporate machine. If you encounter an issue that falls outside of these specific rules, please reach out to us at customer@clayandmug.com. We are committed to making things right for our customers.
Clay & Mug
- Address: 301 Silver Ave Apt 34, Donna, TX 78537, United States
- Phone: +1 (715) 560-9239
- Email: customer@clayandmug.com
- Studio Hours: Monday – Friday, 10:00 AM – 5:00 PM CST
- Response Time: We personally read every email and typically respond within 24 business hours.